Privacy Policy

Ecco La Luna processes personal information in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact us at info@eccolaluna.be

As requested by legislation, we have also made an Ecco La Luna register with an overview of the data processing in compliance with the GDPR legislation.

Purposes and legal basis of the processing

Within Ecco La Luna, we attach great importance to the protection of your personal data. They are collected and used by Geert Debusschere, manager of Ecco La Luna BV, Vluchtenboerstraat 27A, 9890 Gavere for customer and order management (i.a. customer administration, order/delivery follow-up, invoicing, limited direct marketing (concerning novelties and evolutions as regards to our range of offers) based on Article 6.1 (required for the protection of our legitimate interest in entrepreneurship) of the General Data Protection Act.

Transfer to third parties

If required to achieve the set purposes, the customers' personal data will be shared with other companies within the European Economic Area, which are linked directly or indirectly with Ecco La Luna or any other partner of Ecco La Luna. Ecco La Luna guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

The customer has at all times the right to inspect their personal data and can have it improved/improve it should it be incorrect or incomplete, have it removed, limit its processing and object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions. Furthermore, the customer is entitled to obatain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company. In order to exercise the above-mentioned rights, the customer is requested to send an e-mail to the following address: info@eccolaluna.be

Direct marketing 

The customer is entitled to object free of charge to any processing of their personal data aimed at direct marketing.

Complaint

The customer has the right to file a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels - contact@apd-gba.be - www.dataprotectionauthority.be).

Cookies

What are cookies?

Cookies are small text files that a website stores on your device when you visit it. They allow certain choices or preferences to be remembered.

Which cookies do we use?

We keep the use of cookies to a minimum. This website does not set any tracking or advertising cookies, which is why we do not show a cookie banner.

Visitor statistics without cookies

To understand how our website is used, we use Umami, a privacy-friendly analytics tool that we host ourselves. Umami sets no cookies, does not store IP addresses and does not follow you across websites. We only see anonymised, aggregated figures such as the number of visits per page, the referring website, the device type and the country. We also record anonymously when a form is submitted or a phone number or email address is clicked. This data is not shared with third parties and is not used for advertising.

Third-party services

  • Google reCAPTCHA: on pages with a form (contact, quotation, catalogue) we use Google reCAPTCHA to prevent spam and abuse. To do so, Google processes technical data about your browser and your behaviour on the page, and may set cookies. See Google's privacy policy.
  • YouTube videos: some pages contain an embedded YouTube video. We use YouTube's privacy-enhanced mode (youtube-nocookie.com). Only when you play a video may YouTube (Google) process data and set cookies.

How to manage or delete cookies?

You can block or delete cookies at any time through your web browser settings. Please consult your browser's help function for more information.

Standard or tailor-made?

Tell us what your program looks like, and we will put together a tailored quote.

Neneh

Prefer to talk to someone right away?

Neneh, Sales

+32 9 245 82 88